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Privacy Policy

Street Sushi (ABN 63 616 523 454) values and respects the privacy of our clients. We are committed to protecting your privacy and adhering to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) and, to the extent applicable, the EU General Data Protection Regulation (GDPR).

This Privacy Policy (Policy) describes how we collect, hold, use, and disclose your personal information, and how we maintain the quality and security of your personal information.

We collect personal information to provide our services to you. With your consent, we may also use personal information for related purposes, such as providing you with updates on our offerings.

We do not use or disclose personal information for purposes unrelated to the services we provide or that you would not reasonably expect, except with your consent. We are committed to maintaining the confidentiality of our clients' affairs, including personal information. This duty of confidentiality applies, except where disclosure is consented to by you or is compelled by law.

Client personal information may be disclosed to approved third parties who are also required to comply with the Australian Privacy Principles.

What is personal information?

"Personal information" means any information or opinion, whether true or not, and whether recorded in a material form or not, about an identified individual or an individual who is reasonably identifiable. This includes information or an opinion that personally identifies you either directly (e.g., your name) or indirectly.

This Policy applies to personal information collected and/or held by Street Sushi and may be updated from time to time in line with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

What personal information do we collect?

The personal information we collect about you depends on the nature of your dealings with us or what you choose to share with us.

The personal information we collect may include, but is not limited to:

  • Your name

  • Your mailing address

  • Your date of birth

  • Your email address

  • Your contact phone number

  • Your employer/company name and related details

We may collect additional information at other times, including but not limited to, when you provide feedback, details about your personal or business affairs, change your contact or email preferences, respond to surveys and/or promotions, provide financial or credit card information, and any other information you provide while interacting with us.

You are not required to provide us with your personal information. Where possible, we will offer you the option to interact with us anonymously or using a pseudonym. However, if you choose not to provide us with your personal information, we may not be able to provide you with our services or interact with you effectively.

How do we collect your personal information?

We collect your personal information directly from you when you:

  • Interact with us online, such as through our website

  • Interact with us over the phone

  • Interact with us in person

  • Interact with us via email

  • Participate in surveys, questionnaires, etc.

  • Attend a Street Sushi event

  • Subscribe to our mailing list or newsletter

  • Apply for a position with us as an employee, contractor, or volunteer

By providing us with personal information, you consent to the collection and use of that information as described in this Policy.

We may also receive and/or collect your personal information from third parties or publicly available sources, such as social media platforms. If we do so, we will protect your information in accordance with this Policy.

How do we use your personal information?

We may use your personal information for the following purposes:

  • To provide information or services that you request from us

  • To respond to your inquiries about our services or to address complaints

  • To deliver a more personalized experience and service offering

  • To improve the quality of the services we provide

  • For internal administrative purposes

  • For marketing and research purposes

  • To comply with legal and regulatory requirements

  • For other purposes with your consent, unless you withdraw this consent

Disclosure of personal information to third parties

We may disclose your personal information to third parties in accordance with this Policy and in situations where you would reasonably expect us to do so. For example, we may disclose your information to:

  • Our third-party service providers (e.g., IT providers)

  • Our marketing providers

  • Our professional services advisors

  • Our strategic partners

Transfer of personal information overseas

Some third-party service providers we use may be based in or have servers located outside of Australia. When we disclose your personal information overseas, we will take reasonable steps to ensure that data security and appropriate privacy practices are maintained. We will only disclose your information to overseas third parties if:

  • You have given us consent to disclose your information; or we reasonably believe that:

    • The overseas recipient is subject to a law or binding scheme that is substantially similar to the APPs; and

    • The law or binding scheme can be enforced; or

  • The disclosure is required or authorized by Australian law or a court/tribunal order.

General Data Protection Regulation (GDPR) for the European Union (EU)

Street Sushi complies with the principles of data protection set out in the GDPR for fairness, transparency, and lawful data collection and use, including:

  • Establishing a lawful basis for processing your personal information, which depends on the data collected and how it is used.

  • Collecting your personal information only with your express consent for specific purposes and ensuring data collected is necessary and not excessive.

  • Processing your personal information if it is necessary for our legitimate interests, contractual obligations, or legal requirements.

  • Processing your information if it is necessary to protect your life, carry out a public function, or fulfill a task with a legal basis.

We do not collect or process any sensitive personal information under the GDPR, such as information related to sexual orientation or ethnic origin, unless we have your explicit consent or it is collected in accordance with the GDPR.

Your rights under the GDPR

If you are an individual residing in the EU, you have certain rights regarding your personal information. Street Sushi complies with these rights, including:

a) To be informed about how your personal information is used b) Access to your personal information c) To correct inaccurate or incomplete information d) To delete your personal information (the "right to be forgotten") e) To restrict processing of your personal information f) To retain and reuse your personal information g) To object to the use of your personal information h) To object to automated decision-making and profiling

To exercise your rights under the GDPR, please contact us using the details provided below. We may ask you to verify your identity before processing such requests.

How do we protect your personal information?

Street Sushi is committed to ensuring that your information is secure. We have implemented reasonable security measures to prevent unauthorized access, disclosure, misuse, interference, loss, and modification of your information.

Please note that while we take measures to safeguard your information, we cannot guarantee the security of any information transmitted to or from us, and such transmission is at your own risk.

Online Activity

Cookies

Our website uses cookies to enhance your experience. Cookies are small files placed on your device that recognize when you have visited our website before, helping us improve your experience. You can adjust your browser settings to block cookies, but this may affect your browsing experience and the functionality of our website.

Website Analytics

We use Google Analytics to understand visitor traffic and improve our services. While this data is generally anonymous, it may be connected to you under certain circumstances.

Direct Marketing

We may send you direct marketing communications about our services, opportunities, or events if you have consented to receive such communications. These may be sent via email, SMS, or mail, in accordance with applicable laws. You may opt-out of receiving marketing communications at any time by following the "unsubscribe" instructions in the communication or by contacting us.

Retention of Personal Information

We will not keep your personal information longer than necessary. We review the retention period based on the nature, sensitivity, and purpose of the data, and any legal requirements.

How to Access and Correct Your Personal Information

We strive to keep your personal information accurate and up-to-date. You may request access to your personal information or ask for corrections by emailing us at streetsushi@me.com. We may refuse access in certain circumstances set out in the Privacy Act or applicable law.

Links to Third-Party Sites

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies.

Inquiries and Complaints

For inquiries or complaints about how we handle your personal information, please contact us at streetsushi@me.com. We may require proof of your identity and full details of your request before processing it. We aim to respond within 30 days, but resolution may not always meet your expectations. If unsatisfied with our response, you may contact the Office of Australian Information Commissioner (www.oaic.gov.au) to lodge a complaint.

How to Contact Us

If you have questions or concerns regarding our handling of your personal information or this Policy, please contact us at streetsushi@me.com.